Skip to content

Pure Call Intelligence

Every call, understood. Drop a recording (or connect live) — PURE transcribes it, scores talk-to-listen, flags objections, and writes a summary + next steps straight into Pure CRM.

Drop a call recording, or connect your lineMP3/M4A/WAV · or link Twilio/dialer for live analysis

Call analysis 88 Harbor View · buyer call

14:22
Duration
8
Discovery Qs
A−
Call grade
Talk 43%
Listen 57%
Strong listen ratio (target 40:60). Good discovery. One missed objection follow-up flagged below.

Transcript highlights

AgentWhat’s most important to you in the next home?
BuyerSchools, and a yard for the dog.
AgentGot it — let’s talk budget so I only show you the right ones.
BuyerWe’re worried prices are still too high… objection
AgentTotally fair. [moved on without addressing]missed

Coaching auto

Great discovery8 questions before pitching — above target.
Address the price objectionBuyer raised price worry; you moved on. Try: “What would make it feel worth it?”
Set the next stepYou booked the tour — nice close.

Written to CRM auto-enrich

Summary loggedBuyer: schools + yard, budget-sensitive. Tour booked Sat.
Next steps createdSend 3 school-district listings; prep price-vs-value comps.

Pure Call Intelligence · powers Pure Coach · activates when ANTHROPIC_API_KEY is set ·